The Ombudsman conducted some research about the Section 502 Direct Loan program, then called the Ohio office with some questions. The Dayton area is not eligible, but there are some areas outside the city which are eligible. The staff person there sent an eligibility map of the area. The staff person also sent email whereby the man could take an initial assessment to learn if he can quality for the USDA Direct loan. She also sent the application, the address to send it when completed, and the contact person’s name, telephone and email address.
The man called to thank the Ombudsman for the information, and to report that he had completed the application except for the $25 check for the fee. He expressed his need to clear up an old, disputed item on his credit report prior to filing the application. He expressed his gratitude for the Ombudsman Office assistance in informing him about the program and his application.
The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to us at 11 W. Monument Ave., Suite 606, Dayton 45402, call 937-223- 4613, or by electronic mail at ombudsman@dayton-ombudsman.org.
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